Last updated: January 13, 2025
Introduction
PSYBERON (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the Children’s Online Privacy Protection Act (COPPA), the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR).
By using our website, products, or services (collectively, “Services”), you agree to the collection and use of your personal information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address.
- Account Information: Username, password, and other authentication details.
- Transactional Information: Payment details, billing address, and purchase history.
- Usage Data: IP address, browser type, device information, and website usage activity.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your activity on our website.
- Sensitive Data: In some cases, we may collect sensitive personal data, such as health or financial information, with your explicit consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services.
- To communicate with you, including for customer support, updates, and marketing purposes.
- To process transactions and send related communications (e.g., order confirmations, receipts).
- To personalize your experience on our website and tailor content and offers.
- To comply with legal obligations and protect our legal rights.
3. Sharing of Personal Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information in the following circumstances:
- Service Providers: We may share your data with trusted third-party vendors who provide services on our behalf (e.g., payment processing, data hosting, customer support).
- Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, and safety of our company, customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You may request that we delete your personal data, subject to applicable legal exceptions.
- Portability: You may request a copy of your personal data in a structured, commonly used format.
- Objection and Restriction: You can object to or restrict the processing of your personal data, including for marketing purposes.
- Consent: Where processing is based on consent, you have the right to withdraw consent at any time.
To exercise your rights, please contact us at privacy@psyberon.com
6. Children’s Privacy
Our Services are not directed to individuals under the age of 13 (or under the age of 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete such information.
7. International Data Transfers
We may transfer your personal information to countries outside your jurisdiction, including Canada, the United States, and other jurisdictions. If we transfer your data internationally, we will take steps to ensure that your data is protected in accordance with applicable laws, including using standard contractual clauses or other safeguards as required.
8. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
PSYBERON
Phone: +1 780 522 1069
Email: contact@psyberon.com